Terms & Conditions
Agreement to Terms
By using the More Streams website ("Site") and/or launching a campaign with More Streams ("we," "us," "our"), you ("you," "your") agree to these Terms & Conditions ("Terms"). If you do not agree, you must discontinue use of the Site and our services.
Website Use Terms
Intellectual Property Rights
Unauthorized use, reproduction, or distribution of any Site content is prohibited.
Acceptable Use
By accessing the Site, you agree not to:
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Use the Site for any unlawful purpose.
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Attempt to gain unauthorized access to any systems, accounts, or networks connected to the Site.
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Engage in any activity that could disrupt the Site's functionality.
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Use automated scripts, scraping tools, or bots to collect data from the Site.
Third-Party Links
The Site may include links to third-party websites for informational purposes. We do not endorse or assume responsibility for any content, products, or services offered by third parties.
Disclaimers
The Site is provided on an "as-is" basis without warranties of any kind. We do not guarantee that the Site will be available, error-free, or secure at all times.
Limitation of Liability
We are not liable for any damages arising from your use of the Site, including direct, indirect, incidental, or consequential damages.
Privacy Policy
Information We Collect
We may collect the following types of information when you use our Site or services:
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Personal Information: Name, email address, phone number, and payment details when you engage our services.
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Usage Data: Information on how you interact with our Site, including IP addresses, browser types, and analytics data.
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Third-Party Data: Information collected from external sources if you link your accounts (e.g., Spotify for Artists, YouTube channel metrics).
How We Use Your Information
We use collected data to:
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Provide and improve our services.
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Communicate with you regarding campaigns, updates, and customer support inquiries.
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Analyze usage patterns to enhance user experience.
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Comply with legal and regulatory obligations.
Data Sharing and Security
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We do not sell or rent your personal information.
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We may share data with third-party service providers solely to fulfill campaign objectives.
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We implement security measures to protect your data but cannot guarantee complete security.
Cookies and Tracking
We use cookies and similar tracking technologies to improve website functionality and user experience. You can modify your browser settings to disable cookies, but some features may be affected.
Your Rights
You have the right to:
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Request access to the personal data we hold about you.
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Request corrections or deletions of your personal data.
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Opt-out of marketing communications at any time.
For privacy-related inquiries, contact us at info@morestreams.com.
Campaign Terms
Campaign Objectives
Our services are designed to:
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Increase exposure in a rapid manner.
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Build audiences across digital platforms.
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Improve odds of engagement with Digital Service Provider (DSP) algorithms.
Financial Guarantees
While we strive to achieve targeted marketing metrics, blanket guarantees on major metrics (e.g., streams, subscribers) are inherently unreliable due to the dynamic nature of digital platforms. Hard guarantees by others may involve the use of bots or other methods that violate DSPs’ Terms of Service.
Campaign Due Dates
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All campaign due dates are target dates, not fixed deadlines. If a campaign target is not achieved by the stated due date, you may:
Request a Pro-Rated Refund
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Example: For a campaign targeting 15,000 streams, if only 10,000 streams are achieved, you may request a refund equal to 1/3 of the campaign cost, representing the 5,000 unfulfilled streams.
Continue the Campaign
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Allow More Streams to extend the campaign timeline to meet performance targets. Updates will be provided until the campaign is completed, altered, or canceled with a prorated refund.
Refund Policy
Refunds apply only to metrics explicitly marked as guaranteed in the project proposal. Supplemental metrics are not guaranteed, as engagement levels can vary significantly between campaigns.
Data Sharing Requirements
Certain campaigns require clients to share data access with More Streams to monitor progress and validate metrics. To qualify for performance guarantees, the following data access must be shared within 7 days of campaign launch:
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Spotify Campaigns: Spotify for Artists account access.
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YouTube Campaigns: YouTube channel metrics access.
Good Faith Guarantee
We take a firm stance against the use of bots or artificial metric inflation. All of our services are meticulously designed to ensure that clients receive authentic engagement from real people. Despite our safeguards, artificial streaming may still occur due to factors beyond our control, including competitors targeting legitimate playlists with bot activity, actions taken by Client with other Music Promotion Agencies that are not More Streams, and continuous advancements in deceptive practices by bad actors.
If you suspect any irregularities, notify us immediately, and we will investigate the issue. We are not liable for any outcomes, including:
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Removal of music from Spotify or other platforms.
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Penalties or warnings issued by distributors.
By engaging our services, you accept the inherent risks associated with digital marketing and agree not to hold More Streams liable for such outcomes.
Commitment to Transparency
We take irregularities seriously and will provide a detailed report of any investigation findings, along with recommendations on how to proceed. Our goal is to ensure the long-term success of your campaign while protecting the integrity of your brand.
Investigation Outcomes
By initiating a campaign, you agree to accept the results of any user-requested data investigations conducted by More Streams. You also agree to defer to our professional insights and proposed plans following such investigations.
Contractual Agreement
We require a paper trail for all campaigns. By paying an invoice and launching a campaign, you agree to all terms outlined in the linked proposal and these Terms & Conditions.
Changes to Terms
More Streams reserves the right to update these Terms at any time. Continued use of our Site or services after changes are posted constitutes your acceptance of the revised Terms.
Contact
If you have any questions about these Terms, please contact us at info@morestreams.com